The online ordering system is messed up. I'm 2 weeks out on a refill. I called Defy this AM and was on hold for 15 minutes. To make along story interesting, APS either did not receive the order or has done nothing with it. I won't be using the online system anymore or APS. (All of this after 2 emails and 2 phone calls to Defy. No response to the emails and on the first phone call I was promised a return call that never came).
Another concern is that Defy will not give you a script to have DHEA/Pregnenolone filled at your local compounding pharmacy. I could get it refilled in a day and save shipping charges. If they are going to make you use their pharmacies at least they should use pharmacies that respond to orders in a timely fashion.
Otherwise, I love Defy. Just wish their refill system matched their care.
Rant over
Another concern is that Defy will not give you a script to have DHEA/Pregnenolone filled at your local compounding pharmacy. I could get it refilled in a day and save shipping charges. If they are going to make you use their pharmacies at least they should use pharmacies that respond to orders in a timely fashion.
Otherwise, I love Defy. Just wish their refill system matched their care.
Rant over
