Leesto
Active Member
I am currently with a men's clinic in Atlanta. I'm not going to badmouth them but let's just say I am not confident I am getting proper care and not thrilled with the service level. The fee is $500 per month. Plus another $300 for Trimix. I decided to switch to Defy.
On a Friday afternoon I called Defy. Mary was very helpful and got me started quickly. That same day I filled out the paperwork and she sent me the lab order. By Monday I had my physical and by Wednesday (my trough day) the blood was taken for labs. One week later Mary sent me a copy of my labs and set me up with Charles, who scheduled me for a Monday consult with Melissa.
From the time I called until the consult will be 17 days. Wow. That's quick! I had expected to wait longer for the preliminaries and labs and then wait a few more weeks for the consult.
I'll update this thread as I complete the switch, but I want to say I am very pleased - actually quite impressed - with the service so far. They return emails very quickly and answer the phone right away. They do what they say they will do and they do it right away.
Leesto
On a Friday afternoon I called Defy. Mary was very helpful and got me started quickly. That same day I filled out the paperwork and she sent me the lab order. By Monday I had my physical and by Wednesday (my trough day) the blood was taken for labs. One week later Mary sent me a copy of my labs and set me up with Charles, who scheduled me for a Monday consult with Melissa.
From the time I called until the consult will be 17 days. Wow. That's quick! I had expected to wait longer for the preliminaries and labs and then wait a few more weeks for the consult.
I'll update this thread as I complete the switch, but I want to say I am very pleased - actually quite impressed - with the service so far. They return emails very quickly and answer the phone right away. They do what they say they will do and they do it right away.
Leesto